This program has been approved by the National Association for Healthcare Quality
for a maximum of 13.5 CPHQ continuing education credits for this event.

EVENT DETAILS

October 20 – 22, 2021

Day 1 – Oct. 20 | 12:00 pm – 4:30 pm
Day 2 – Oct. 21 | 12:00 pm – 4:30 pm
Day 3 – Oct. 22 | 8:00 am – 12:30 pm

Target Audience: Professionals preparing for the Certified Professional in Healthcare Quality (CPHQ) exam or are seeking to build quality & patient safety skills.

Learning Objectives:

  • Define Quality, Leadership & Regulatory Concepts¬†
  • Design Performance Measurement, Analysis & Process Improvement to Support Decision Making
  • Evaluate Risk Management & Assessment Strategies
  • Review Sampling Methods, Data Collection & Interpretation Reporting

PRESENTER

Susan Mellott, PhD, RN, CPHQ, CPPS, FNAHQ
Mellott & Associates, LLC

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