EVENT DETAILS
November 4 – 6, 2020
Day 1 – Nov. 4 | 11am – 4 pm
Day 2 – Nov. 5 | 8 am – 12:30 pm
Day 3 – Nov. 6 | 8 am – 12:30 pm
Target Audience: Professionals preparing for the Certified Professional in Healthcare Quality (CPHQ) exam or are seeking to build quality & patient safety skills.
Learning Objectives:
- Define Quality, Leadership & Regulatory Concepts
- Design Performance Measurement, Analysis & Process Improvement to Support Decision Making
- Evaluate Risk Management & Assessment Strategies
- Review Sampling Methods, Data Collection & Interpretation Reporting
PRESENTER
Susan Mellott, PhD, RN, CPHQ, CPPS, FNAHQ
Mellott & Associates, LLC
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