Benjamin D. Pollock, PhD, MSPH

Robert D. and Patricia E. Kern Scientific Director for the Science of Quality Measurement | Mayo Clinic

An Associate Professor of Health Services Research and the Robert D. and Patricia E. Kern Scientific Director of Mayo Clinic's Science of Quality Measurement program, Dr Pollock has led the Science of Quality Measurement team in the development of the HealthLocator tool to help patients across the US find top-quality hospital care near them.

HealthLocator aims to become the definitive, patient-centered resource for hospital performance — advancing transparency, trust, and clinical quality across the U.S. health care system. In essence, HealthLocator is a public service initiative rooted in peer-reviewed methods and designed to help patients find high-quality care while promoting accountability and improvement in health care delivery.

LEARNING OBJECTIVES:

• Explain the need for HealthLocator
• Summarize the institutional context and development of HealthLocator
• Describe the core methodology behind HealthLocator scores
• Interpret key methodological innovations
• Discuss future directions and implications for stakeholders

New York, USA       Wed, Jun 24, 2026 at 3:00 pm EDT
Chicago, USA        Wed, Jun 24, 2026 at 2:00 pm CDT
Denver, USA         Wed, Jun 24, 2026 at 1:00 pm MDT
Phoenix, USA        Wed, Jun 24, 2026 at 12:00 noon MST
Los Angeles, USA    Wed, Jun 24, 2026 at 12:00 noon PDT