
ABOUT THE EVENT
November 4-6, 2020 – 4.5 Hours Daily
Target Audience: Professionals preparing for the Certified Professional in Healthcare Quality (CPHQ) exam or are seeking to build quality & patient safety skills.
Learning Objectives:
- Define Quality, Leadership & Regulatory Concepts
- Design Performance Measurement, Analysis & Process Improvement to Support Decision Making
- Evaluate Risk Management & Assessment Strategies
- Review Sampling Methods, Data Collection & Interpretation Reporting
PRESENTER
Susan Mellott, PhD, RN, CPHQ, CPPS, FNAHQ
Mellott & Associates, LLC
